DELIVEREASY TERMS AND CONDITIONS OF SERVICE

Welcome to delivereasy.co.nz website (our "Service"). This page (together with the documents referred to on it) tells you the terms and conditions on which our partner restaurants supply any of their meals (the "Meals") listed on our site to you. Please read these terms and conditions carefully before ordering any Meals from our site. By accessing our site and placing an order you agreed to be bound by these terms and conditions and our terms of use policy.

If you have any questions relating to these terms and conditions please contact support@delivereasy.co.nz before you place an order. If you do not accept these terms and conditions in full please do not use our Service.

1. INFORMATION ABOUT US

delivereasy.co.nz is a website operated by Delivereasy Limited ("we" or "us" or "Delivereasy"), incorporated and registered in New Zealand and operated from a physical address in Mt Victoria, Wellington, New Zealand. Our Company registration number is 5834409. Delivereasy is a business where the food is prepared by independent restaurants (our "Partner Restaurants") and delivered by independent Delivery Drivers ("Partner Drivers").

2. PURPOSE

The purpose of our Service is to provide a simple and convenient service to you (the Customer), linking you to the Partner Restaurant and menu of their choice and allowing you to order Meals from them. delivereasy advertises Meals on behalf of our Partner Restaurants, completes orders on their behalf and facilitate Partner Drivers delivering the meals to you.

3. SERVICE AVAILABILITY

Delivereasy offers an ordering service and facilitates a delivery service from our Partner Restaurants using our Partner Drivers. Each Partner Restaurant has a designated service area. This is to ensure that their Meals reach your door when they are at their best. If you live outside the delivery areas, you will not be able to order from these restaurants. Operating hours will vary depending on the availability of our Partner Restaurants. Please click on the relevant link to view the menus on our Service, and then click on your chosen menu which will provide you with the option to submit your order to your chosen Partner Restaurant.

4. ORDERS

When you place an order through our Service, an email thanking you for your order and confirming your order has been received (the "Confirmation Email") will be sent to you by Delivereasy Limited. The contract for the supply of any Meal you order through us will be between you and the Partner Restaurant and the contract for supply of delivery services will be between you and the Partner Driver. Both of the contracts will only be formed when you have clicked ‘complete order’ and your credit card transaction has processed successfully . Please ensure that you have given us a correct email address, as email is the primary way we will communicate with you about your Order. Please also ensure that you provide an accurate delivery address and mobile phone number to ensure that your Meals arrive to the correct location. If you do not open the door or respond to a phone call within 5 minutes of our Partner Drivers reaching your address, we reserve the right to leave the premises, and you will still be charged for the Meal. In most cases where you are not home, we will leave your Meal(s) at your front door. Delivereasy seeks to provide a quality service and will be the first contact in event there is a problem with your Meal either in regards to food quality and/or temperature. We work closely with our Partner Restaurants and it is of utmost importance to us that they meet our standards. Please let us know if you have any comments relating to our Partner Restaurants or in respect of the Meals by emailing support@delivereasy.co.nz or calling us.

5. MEALS

All Meals are subject to availability. Our Partner Restaurants may use nuts in the preparation of certain Meals. Please call our Partner Restaurant prior to ordering if you have certain dietary requirements. Delivereasy cannot guarantee that any of the Meals sold by our Partner Restaurants are free of allergens.

6. SALE OF ALCOHOL

Delivereasy distributes alcoholic beverages on behalf of Delivereasy Liquor Limited under the trading name of ‘Drinks’ on the Delivereasy app and via the website delivereasy.co.nz. Drinks delivers orders between the hours of 10am and 10pm. Drinks does not deliver on Good Friday, Easter Sunday, Christmas Day, and Anzac Day before 1pm and subject to any other regional restrictions and applicable health and safety requirements. It’s illegal for us to sell alcohol to anyone under the age of 18. It’s also illegal for you to buy alcohol if you’re under the age of 18, even if you’re buying as a gift for someone else. It’s illegal for you to falsely declare your age if you are under the age of 18 in order to buy alcohol from us. In accordance with the Sale and Supply of Alcohol Act 2012 this is an offence liable on conviction to a fine of up to $2,000. It’s pretty simple – if you’re under 18 do not order or attempt to order alcohol via the Delivereasy platform. Only persons aged 18 years and older are able to order from ‘Drinks’ via Delivereasy. This is in accordance with the Sale and Supply of Alcohol Act 2012. We will require age verification upon delivery of your order, in which case the only forms of valid ID we accept will be the original of your New Zealand or Overseas Passport, New Zealand Drivers Licence, Kiwi Access Card, or an existing Hanz 18+ Card. If the buyer/receiver is under the age of 18 or does not have valid ID the parcel will be returned to the depot for further instruction. Orders must be received in person and will not be left unattended for any reason. By submitting an order with us and agreeing to the Terms & Conditions you’re confirming that you (the buyer) and the receiver are aged 18 years or older and legally allowed to buy alcohol in New Zealand. We reserve the right to refuse delivery for any reason, including, but not limited to, if the buyer/receiver is intoxicated, under the age of 18, unable to provide valid ID on request, or we believe (at our discretion) the alcohol is intended for a minor. If this happens, then the delivery fee charged at the time of purchase will not be returned, and Delivereasy may, at its discretion, charge a return and restocking fee. A refund equal to the price of the alcohol purchased may be issued at Delivereasy’s discretion. 'Drinks’ is a trading name for Delivereasy Liquor Limited and trades under Liquor License number 007/OFF/9023/2023 which has an expiry date of 10 December 2024. Drinking alcoholic beverages can be enjoyable, but not when you over do it. Please be safe, drink responsibly and look after your friends and family.

7. AVAILABILITY AND DELIVERY

Our aim is to facilitate the best delivery service possible with Partner Drivers. Unfortunately things do not always go to plan and factors, such as traffic and weather, may occasionally prevent Partner Drivers from achieving the estimated delivery time. We will do our best to ensure that your Meal is delivered by the time outlined when you complete your order. The timing of your order is predetermined by the Partner Restaurant’s average preparation time and distance to your delivery address.

8. CANCELLATION

By completing and paying for your order you’re permitting the selected Partner Restaurant to begin preparation of your order. Once you have received confirmation of your order the restaurant has begun their preparation of your Meal(s) - from that point we cannot cancel any order. Please check your final order before confirming your purchase.

9. PRICE AND PAYMENT

The price of any Meals and delivery fee will be listed on our Service and include GST(if applicable). Prices are liable to change at any time, but such changes will not affect your immediate order. Despite our best efforts, some of the Meals listed on our Service may be incorrectly priced. Payment for all Meals can be made by credit or debit card through our Service. We accept payment from both Visa and Mastercard. Once your order has been confirmed your credit or debit card will have been authorised and the amount marked for payment. Payment is made directly to delivereasy and is then passed on by delivereasy to the Partner Restaurant and Partner Drivers. We are authorised by our Partner Restaurants and Partner Drivers to accept payment on their behalf which removes your obligation to directly pay them for that same order.

Unless specified as free or discounted delivery, discount codes and gift vouchers used as payment for an order are applied first to reduce the price of Meals purchased with the balance of the discount/gift voucher applied to the delivery fee (if applicable).

In the unlikely event that Partner Driver or a Partner Restaurant cannot complete your order due to: your desired Meal being unavailable or if we cannot meet demand around the time of your order - we reserve the right to refuse or cancel your order. While we strive to ensure that the prices and descriptions listed on delivereasy.co.nz are accurate - if there is an honest human error on our site, we reserve the right to refuse or cancel your order. In the event where we need to cancel your order, you will be promptly compensated or refunded the total paid amount of your order.

10. Delivery Policy

After ordering online, you will receive an email confirmation containing details of your order. You will receive confirmation and receipt of your order within a few minutes of ordering. A tax invoice/invoice for the Meal and Delivery Services provided can be requested through our Site. A Partner Driver will personally deliver your Meal(s) via private vehicle within 15 minutes of the delivery time confirmed when you made your order.

If you wish to query a delivery please contact us at support@delivereasy.co.nz.

11. Refund Policy

If for any reason you are not completely satisfied with the service you receive from delivereasy please contact us at support@delivereasy.co.nz. If you’re not satisfied with the Meals you’ve received from one of our Partner Restaurants, please be in direct contact with the restaurant or you can email any feedback to us at support@delivereasy.co.nz.

All refunds will be reviewed by Delivereasy on a case by case basis.

12. OUR LIABILITY

To the extent permitted by law, Delivereasy provides our Service and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Service, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, neither delivereasy nor any Partner Restaurant or Partner Driver shall have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Service. In the event that delivereasy or the Partner Restaurant or Partner Driver is found to be liable to you our total aggregate liability is limited to the final price of the Meals you have paid for in your order. This does not include or limit in any way delivereasy’s or any Partner Restaurant or Partner Driver's liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or it’s liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.

13. EVENTS OUTSIDE OUR CONTROL

No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion. For the avoidance of doubt, nothing in clause 11 shall excuse the Customer from any payment obligations under this Agreement.

14. WAIVER

Neither you, delivereasy nor the Partner Restaurant or Partner Driver shall be responsible to the others for any delay or non-performance of its obligations under this agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion.

15. SEVERABILITY

If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced.

16. ENTIRE AGREEMENT

These terms contain the whole agreement between the parties relating to its subject matter and supersede all prior agreements, arrangements and understandings between the parties relating to that subject matter.

17. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

Delivereasy may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

18. LAW AND JURISDICTION

The New Zealand courts will have jurisdiction over any claim arising from, or related to, any use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with New Zealand law.

DELIVEREASY TERMS OF USE FOR WEBSITE

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website delivereasy.co.nz (our "Site"), whether as a guest or a registered user. By accessing our Site or by using our Service, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, do not use access our Site or use our Service.

1. INFORMATION ABOUT US

delivereasy.co.nz is a website operated by Delivereasy Limited ("we" or "us" or "Delivereasy"), incorporated and registered in New Zealand. Our Company registration number is 5834409. delivereasy is a business where the food is prepared by independent restaurants (our "Partner Restaurants") and delivered by independent Partner Drivers.

2. ACCESSING OUR SERVICE OR OUR SERVICES

Access to our Site and to our Service is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our Site or our Service without notice (see below). We will not be liable if, for any reason, our Site or our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts our Site or our Service, or our entire Site or Service to users who have registered with us. You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact support@delivereasy.co.nz straight away to let us know. We can deactivate your account at any time.

3. ACCEPTABLE USE

You may use our Service only for lawful purposes. You may not use our Site or our Service in any way that breaches any applicable local, national or international law or regulation or to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards in clause 4 below. You also agree not to access without authority, interfere with, damage or disrupt any part of our Site or our Service or any network or equipment used in the provision of our Service.

4. CONTENT STANDARDS

These content standards apply to any and all material which you contribute to our Service (the "Contributions"), and to any interactive services (including social media) associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contributions as well as to its whole. Contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in New Zealand and in any country from which they are posted. Contributions must not: contain any material which is defamatory of any person, obscene, offensive, hateful or inflammatory, promote sexually explicit material or promote violence or promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringe any copyright, database right or trademark of any other person; be likely to deceive any person or be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence or promote any illegal activity; be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person; be used to impersonate any person, or to misrepresent your identity or affiliation with any person or give the impression that they emanate from us, if this is not the case; advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

5. SUSPENSION AND TERMINATION

Failure to comply with section 3 (Acceptable Use) and/or 4 (Content Standards) in these Terms of Use constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions: immediate, temporary or permanent withdrawal of your right to use our Service; immediate, temporary or permanent removal of any posting or material uploaded by you to our Service; issuing of a warning to you; legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; disclosure of such information to law enforcement authorities as we reasonably feel is necessary. The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.

6. INTELLECTUAL PROPERTY RIGHTS

We are the owner of or the licensee of all intellectual property rights in our Site and our Service, and in the material published on it (excluding your Contributions). Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.

7. RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our Service are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Service, or by anyone who may be informed of any of its contents.

8. OUR SITE AND OUR SERVICES CHANGE REGULARLY

We aim to update our Site and our Service regularly, and may change the content at any time. If the need arises, we may suspend access to our Site and our Service, or close them indefinitely. Any of the material on our Site or our Service may be out of date at any given time, and we are under no obligation to update such material.

9. OUR LIABILITY

We have taken every care in the preparation of our Site and our Service. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Site or our Service. If we are informed of any inaccuracies on our Site or in our Service we will attempt to correct this as soon as we can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Site, our Service, and any website linked to our Site and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.

10. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND USE OF OUR SERVICE

We collect certain data about you as a result of you using our Service. You can find details of how we use your data in our Privacy Policy. At no point during your time as a customer or guest user do we hold or store information relating to your credit or debit card.

11. UPLOADING MATERIAL TO OUR SITE AND OUR SERVICE

Any material you upload to our Service or data that we collect as set out above (section 11) will be considered non-confidential and non-proprietary, and you acknowledge and agree that we have the right to use, copy, distribute, sell and disclose to third parties any such material or data for any purpose related to our business. To the extent that such material is protected by intellectual property rights, you grant us a perpetual, worldwide, royalty-free licence to use, copy, modify, distribute, sell and disclose to third parties any such material or data for any purpose related to our business.

12. LINKS FROM OUR SITE

Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

13. JURISDICTION AND APPLICABLE LAW

The New Zealand courts will have jurisdiction over any claim arising from, or related to, a visit to our Site or use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with New Zealand law.

14. VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.

15. YOUR CONCERNS

If you have any concerns about material which appears on our Service, please contact support@delivereasy.co.nz.

16. PROMOTIONS AND DISCOUNTS

Delivereasy has many types of offers and promotions to help you enjoy the best of your neighbourhood, on-demand. Some of these offers include: $0 delivery fee, two-for-one offers, and percentage or dollar discounts on a customer’s total spend.

Offers may vary depending on certain regions.

Where can I find delivereasy offers and promo codes?

There are many different ways you could unlock a promo code or discount! The majority of offers are found in the ‘daily deals’ carousel listed on the app, but delivereasy will occasionally send offers to customers through email, mobile and more.

How do I redeem a promo code?

You can redeem promotional codes on the Checkout page of the app by entering them in the Promo code box and pressing ‘apply’.

Active promotions & discounts

Friends With Benefits Referrals

Referrals must be made through personal networks to be valid. Posting referral codes through a public or third party forum is deemed illegitimate referral and Delivereasy reserves the right to void the associated coupon and all previously accumulated discount associated with it. This includes Facebook pages and posts other than those of which the coupon owner is the owner of. The new customer referred must not have used Delivereasy before and the order must be a delivery order for an address that Delivereasy has not previously serviced. Referral coupons can be redeemed a maximum of 5 times within a 30 day period.

WESTIE promo code

This code entitles users to free delivery on orders with a minimum sub-total of $30. The code is not applicable with any other offers or promotional discounts. Available for a limited time and only in West Auckland delivery zones. Excludes Delivereasy Drinks.

CHCHFREE/AKLFREE/SHOREFREE promo code

This code entitles users to free delivery on orders with a minimum sub-total of $30. The code is not applicable with any other offers or promotional discounts. Available for a limited time and only in selected delivery zones. Excludes Delivereasy Drinks.

NEWBIE promo code

This code entitles users to 50% off delivered orders (up to $20 value). This promo code is for new customers only and is not applicable with any other Delivereasy offers or promotional discounts. New customers must not have used Delivereasy before and the order must be a delivery order for an address that Delivereasy has not previously serviced. The offer is available nationwide. Excludes Delivereasy Drinks. Code available for a limited time.

STILLNOTACUSTOMER promo code

This code entitles users to 51% off delivered orders (up to $21 value). This promo code is for new customers only and is not applicable with any other Delivereasy offers or promotional discounts. New customers must not have used Delivereasy before and the order must be a delivery order for an address that Delivereasy has not previously serviced. The offer is available nationwide. Excludes Delivereasy Drinks. Code available for a limited time.

New customer, free delivery for your first month promotion

This offer entitles new users to free delivery on orders with a minimum sub-total of $20. The BETTERTASTE promo code will be activated on a users profile following the completion of their first order successfully placed through Delivereasy. The offer will be valid for 31 days from activation and is not transferrable. New customers must not have used Delivereasy before and the order must be a delivery order for an address that Delivereasy has not previously serviced. This offer is not applicable with any other Delivereasy offers or promotional discounts. Excludes Delivereasy Drinks. Available for a limited time.

MORETIME promo code

Free Delivery discount. Discount applies on orders placed for delivery between 10pm-12am and 7am-9am. Offer available for a limited time. Minimum order sub-total of $25 applies. Excludes Delivereasy Drinks. Service hours vary by location and store.

DUSTY30 promo code

This code entitles users to 30% off delivered orders. Not applicable with any other Delivereasy offers or promotional discounts. Excludes Delivereasy Drinks. Offer only valid in select delivery zones across Auckland, Christchurch, Dunedin, Hamilton, Palmerston North, Wellington. Code available for a limited time.

THIRSTY promo code

This code entitles users to 20% off delivered orders from the Delivereasy Drinks store. Not applicable with any other Delivereasy offers or promotional discounts. Offer only valid in select delivery zones across Auckland, Christchurch, Dunedin, Hamilton, Palmerston North, Wellington. Code available for a limited time.

COMPETITIONS

Fed Again for Fred Again (the “Promotion”) Terms and Conditions.

Promoter Delivereasy Limited (Company number 5834409 etc) Level 1, 79 Taranaki Street, Te Aro, Wellington, 6011, New Zealand

Promotional Period 5.00PM (NZST) on 24/03/2024 to 8:00PM (NZST) on 24/03/2024.

Who can enter Only New Zealand residents residing in Delivereasy’s Auckland delivery zones who have, during the Promotion Period, successfully placed and fully processed an order for delivery through the Delivereasy app or on the website and entered the word ‘Fred’ in the Delivery instructions field (the “Eligibility Criteria”) are eligible to enter. Once the Entry Criteria have been satisfied, entry into the Promotion will be automatic.

If you do not meet all of the Eligibility Criteria for each order then there will be no corresponding entry into the Promotion.

Use of the Delivereasy platform (and, consequently, participation in this Promotion) is subject to the terms and conditions which apply to the Delivereasy platform and these terms and conditions covering this Promotion, which are available at (https://www.delivereasy.co.nz/legal) as amended from time to time.

Who can't enter? Directors, officers, management and employees (and their immediate families) of: the Promoter; and the agencies, companies or participating premises associated with or advising in relation to this Promotion

aren’t eligible to take part in this Promotion, even if they otherwise meet the above Eligibility Criteria.

Where will the Promotion run? The Promotion will run on the Delivereasy app and website for customers based in Delivereasy’s Auckland area delivery zones only.

Entry instructions You will automatically enter the Promotion by satisfying the Eligibility Criteria (set out above) during the Promotion Period.

In order for the Promoter to receive your entry/ies, the Promoter must process the sales data in respect of the relevant order or orders on the Delivereasy app and website. There may be a delay between the time you make your order and the time the Promoter recognises your entry, but all fully processed entries made during the Promotion Period will be eligible until the instant winner is selected. The Promoter is not responsible if your mobile device/desktop or connectivity is not sufficiently capable for the purpose of placing and processing each order. You will need access to the internet in order to place and process each order, and to enter this Promotion.

How many winners will there be and how will they be chosen? There will be 1 instant winner determined in respect of this Promotion (including all entries processed during the Promotion Period over both the Delivereasy app and the website). The instant winner will be chosen at random during the Promotional Period and will be notified by receiving a golden ticket along with their delivery order. The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants). There is a limit of 1 prize per person (Prize Limit).

What can I win? There is in total 1 prize available. The prize is two floor standing tickets to the Fred again.. Auckland show on Tuesday March 26th March 2024 at 6.30PM. The prize will automatically expire after this time if not fully used or redeemed. The Prize can only be redeemed by a winner with a valid Ticketmaster account as these tickets will be digitally transferred to their account on confirmation of them being the winner.

Total prize pool The single prize, which is the total prize pool, is valued at NZD $365.00 (including GST).

How many times can I enter? Every successful and processed ‘delivery’ order placed and processed on Delivereasy’s app and website during the Promotion Period equates to a single entry into the Promotion. You can obtain additional entries into the Promotion if you satisfy the Eligibility Criteria multiple times, as set out above. Each entry must be in accordance with these Terms and Conditions.

How and when will the winner/s be informed? The winner will alert the Promoter that they have received the Golden Ticket via a social post which tags and notifies the Promoter that the prize has been found. The Promoter will attempt to engage with the winner to validate their winning ticket and complete the prize handover within 1 business day of determination of the random draw. The Promoter takes no responsibility for the completeness or accuracy of the contact information supplied by the winner.

Unclaimed prize/s Prize claim date:5pm (NZST) on 25/03/2024. Unclaimed prize determination: 9.30am (NZST) on 26/03/2024 at Level 1, 79 Taranaki Street, Te Aro, Wellington, 6011. If a prize has not been accepted or claimed by the selected winner by, at the latest, the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not accept the prize by contacting the Promoter) by the prize claim date above, the relevant entry will be disqualified and the Promoter will re-award the relevant prize and/or carry out an unclaimed prize draw at the date, time and place stated above. Any winner/s will be informed by our attempt to notify using their account information from the winning order: by phone; and in writing within 1 business day of determination of the random draw. The Promoter takes no responsibility for the completeness or accuracy of the account information used.

Collection and use of your personal information If you are a winner, the Promoter may ask you to take part in publicity, photography and other promotional activity as the Promoter reasonably requires, without any compensation. You irrevocably consent, without condition and without remuneration, if you are a winner to the Promoter using your name and image in any promotional or advertising activity. The Promoter collects personal information about you in order to conduct and manage the Promotion. If the personal information requested is not provided, you may not be able to participate in, or win, the Promotion. The Promoter may also use your personal information to help improve its goods and services. The Promoter’s Privacy Policy, which applies to your participation in the Promotion, is available at https://www.delivereasy.co.nz/privacy_policy.

  1. By entering the Promotion, you accept and agree to be bound by these Terms and Conditions.
  2. Each order must be received and processed during the Promotion Period and will be deemed to be received only when received and processed by the Promoter. The Promoter is not liable for any problems with or delays in communications networks or your device(s). You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you (and/or the relevant entries) may be disqualified.
  3. The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a prize.
  4. If you or your entry are deemed by the Promoter, in its sole and absolute discretion, to breach these Terms and Conditions, your entry (or at the Promoter's discretion, any or all of your entries) may be disqualified. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries and/or verifying your identity (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.
  5. You must not: a. tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process); b. engage in any conduct that may jeopardise the fair and proper conduct of the Promotion; c. act in a disruptive, annoying, threatening, abusive or harassing manner; d. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this Promotion; e. breach any law; or f. behave in a way that Delivereasy considers, in its sole and absolute discretion, is otherwise inappropriate.
  6. Prizes cannot be transferred or exchanged nor redeemed for cash.
  7. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken and redeemed during the period specified, or will, if and to the extent unused or not redeemed at the conclusion of the period specified (being 11.59pm on 26th March 2024), automatically be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change or changes to the prize, including venue change or cancellations. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.
  8. If this Promotion cannot run as planned for any reason beyond the Promoter's control (for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, a pandemic, public health orders and the like), the Promoter may, without giving prior notice, end, change, suspend or cancel the Promotion or disqualify affected entries/entrants, without a winner. This will have no effect on the orders placed and processed on the Delivereasy app or website during the Promotion Period.
  9. The Promoter is not responsible for any tax implications arising from you winning a prize. You should, if you think that this might affect you, seek independent financial advice.
  10. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the New Zealand Consumer Guarantees Act 1993 or any other applicable mandatory law.
  11. Except for any liability that cannot be excluded by law (in which case that liability is limited to the greatest extent allowed by the relevant law), all liability, on the part of the Promoter (including its officers, employees and agents and advisers) and the individuals, agencies and companies associated with this Promotion, including in negligence, and for any personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death, or any loss, expense or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the participation in the Promotion or the redemption of any prize is excluded, and all entrants indemnify and hold harmless the Promoter in respect of such liability.
  12. This Promotion is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram, Tiktok and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release, indemnify and hold harmless any relevant social media platforms from any and all responsibility and liability in relation to the Promotion.